Getting Started — Finance Managers
This guide covers the monitoring, analysis, and reconciliation workflow in BayWise Payments. Your account owner has configured the system and your cashiers are recording transactions daily — you are here to track the financial position, spot problems early, and make decisions with live data.
Who this is for: Finance Managers, Accountants, CFOs, Controllers
Time to complete: 20–30 minutes
Before you start
- You need an invitation with the Finance Manager role from your account owner
- Familiarise yourself with the terms DSO (Days Sales Outstanding), AR (Accounts Receivable), and AP (Accounts Payable) — BayWise uses these throughout the dashboard
- If your account owner has set collection baselines (DSO, collection rate, cost of capital), the dashboard will compare live metrics against those benchmarks from day one
Monitoring workflow
Open the Dashboard
Click the Dashboard tab in the main navigation. The dashboard has three sub-tabs:
- Overview — headline metrics, verdict strip, and key performance indicators at a glance
- Finance — AR aging, AP aging, cashflow calendar, and transaction trends
- Operations — collection efficiency, payment method mix, and team performance
The verdict strip at the top of the Overview tab gives you an instant read on the business. It shows a single-line assessment (e.g., “Collections healthy, 2 overdue payables need attention”) based on the current data. Think of it as a daily briefing — scan it first, then drill into the details.
Read AR Aging
Go to the Finance sub-tab and locate the AR Aging panel.
AR Aging breaks your total receivables into 8 time buckets:
- Today — invoiced today, not yet due
- 1–7 days — due within the current week
- 8–14 days — due next week
- 15–30 days — due this month
- 31–60 days — one to two months overdue
- 61–90 days — two to three months overdue
- 91–180 days — seriously overdue, likely needs escalation
- 180+ days — at risk of write-off
Click any bucket to drill down and see the individual entities contributing to that balance. From there, you can open an entity card to review its ledger, or notify the cashier team to prioritise collection.
At Muller Werkstatt Berlin, the finance controller reviews the 31–60 day bucket every Monday morning. Any entity that crosses into this bucket gets a direct phone call that week. This single habit reduced their average DSO by 11 days in the first quarter.
Monitor DSO and collection rates
The Overview tab shows two key metrics with trend arrows:
- DSO (Days Sales Outstanding) — how many days, on average, it takes to collect payment after invoicing. Lower is better. If your account owner entered a baseline DSO in settings, the dashboard shows the delta (e.g., “DSO: 29 days, down 9 from baseline”).
- Collection Rate — the percentage of invoiced amounts collected within their payment terms. Higher is better. The dashboard compares this against the baseline rate.
Both metrics update in real time as transactions are recorded. Watch for sustained trends rather than single-day spikes — a rising DSO over two weeks is a signal; a one-day jump after a large invoice is normal.
Review the Cashflow Calendar
Stay on the Finance sub-tab and open the Cashflow Calendar.
The calendar shows money in (collections) and money out (expenses, payables) on a timeline. Switch between three views:
- Day — granular, useful for today and tomorrow
- Week — the default view, shows the rolling 7-day cash position
- Month — strategic, useful for spotting cash gaps before they arrive
Each day shows a confirmed amount (transactions already recorded) and an expected amount (recurring obligations and outstanding receivables likely to land). Days where expected outflows exceed expected inflows are highlighted so you can plan liquidity in advance.
The expected amounts are projections based on due dates and historical payment patterns. They are not guarantees. Use them to anticipate, not to commit.
Check the Transactions ledger
Click Transactions in the navigation (or use the Finance sub-tab shortcut).
The ledger is the single chronological record of every financial event. Filter by:
- Direction — Inflow (collections) or Outflow (expenses and payables)
- Payment method — Cash, Card, Bank Transfer, Cheque, Payment Link
- Category — Service Revenue, Parts, Sublet, Rent, Salaries, Insurance, etc.
- Date range — any custom range or preset (Today, This Week, This Month, Last 30 Days)
The ledger shows a running balance column so you can trace the cash position at any point in time. Export to CSV for import into your accounting system.
Track payment link conversion
The Overview tab includes a Payment Links funnel showing three stages:
- Link Sent — total payment links dispatched by your team
- Link Clicked — how many recipients opened the link
- Link Paid — how many completed payment
The conversion rate from Sent to Paid tells you whether payment links are effective for your customer base. A low click rate might mean links are going to spam or the wrong contact. A high click rate with low payment rate might indicate pricing disputes or payment method friction.
Review vendor payables
Go to the Finance sub-tab and open the AP Aging panel.
AP Aging mirrors the AR structure but tracks what you owe. Buckets show your payables by age:
- Due Today and Overdue are the priority — these need action
- Upcoming (1–7 days, 8–30 days) helps you forecast cash requirements
The panel also shows total upcoming outflows for the next 7 and 30 days. Cross-reference this with the Cashflow Calendar to ensure you have sufficient cash or credit to cover obligations.
Overdue vendor payables can affect your credit terms and parts supply. At Tanaka Auto Service Osaka, the finance manager checks AP aging every morning alongside AR — a 5-minute habit that prevented two supplier credit freezes in the first year.
Use AI Insights
Open the Intelligence Drawer from the action bar (the lightbulb icon).
The Intelligence Drawer uses AI grounded in your dashboard data to answer financial questions in natural language. You can ask:
- “Which customers have the highest overdue balances?”
- “What is our projected cash position for next week?”
- “How has our collection rate changed over the last 90 days?”
- “Which payment method has the lowest processing cost?”
Responses include the data sources used and link back to the relevant dashboard panel. The AI does not hallucinate numbers — every figure is pulled from your live transaction data.
AI Insights requires your account owner to have configured an AI provider in Settings. The feature works with OpenAI, Anthropic, or a self-hosted Ollama instance.
Weekly and monthly routines
Beyond daily monitoring, consider these recurring checks:
- Weekly: Review the 31–60 day AR bucket. Follow up on any entity that has aged past 30 days. Check the Cashflow Calendar for the coming week and flag any cash gaps to the owner.
- Monthly: Compare DSO and collection rate against baselines. Review the payment method mix — a shift from cash to card may increase processing costs. Export the month’s transactions for your accountant. Review day close variances for the month and investigate any patterns.
Common questions
The dashboard shows zero data. Is something wrong? The dashboard populates from recorded transactions. If your cashiers have not yet started recording payments, the metrics will be empty. Check the Transactions ledger — if it is empty, the team has not recorded any activity yet. Confirm with your account owner that setup is complete and the cashier team has started using the system.
Can I see data across multiple locations? Yes. Use the location switcher in the top bar. Select “All Locations” to see aggregated metrics, or select a specific location to filter. AR aging, DSO, and cashflow are all location-aware.
How do I export data for my accountant? Open the Transactions ledger, set your date range and filters, and click Export CSV. The export includes every field: date, entity, direction, amount, method, category, reference, and running balance.
What does the verdict strip base its assessment on? The verdict strip evaluates four signals: overdue AR concentration, DSO trend (improving or deteriorating), upcoming payable coverage (whether projected inflows cover outflows), and day close variance patterns. It updates every time you open the dashboard.