Job & Stage Statuses Reference
Two levels of status: the job (the whole visit) and the stage (one piece of work within it).
Job statuses
| Status | Means | In the plan? |
|---|---|---|
| Waiting Decision | Held pending a decision — usually the customer’s | No |
| Waiting Approval | Held pending approval of an estimate or scope change | No |
| Waiting Parts | Held until parts arrive | No |
| Waiting Sublets | Held until an outside shop returns the work | No |
| Ready for Service | Agreed and ready to be worked | Yes |
| In Progress | Being worked on now | Yes |
| Paused | Work started and has been stopped, with a reason | No, while paused |
| Inspection | Work done, being checked | Yes |
| Road Test | Being road tested | Yes |
| Washing | Being cleaned before handover | Yes |
| Finalized | Work and checks complete | Yes |
| Waiting Invoicing | Complete, awaiting the invoice | No |
| Waiting Delivery | Invoiced, awaiting collection | No |
| Delivered | Handed back to the customer | No — the job is closed |
A job also shows as Cancelled if it was removed from the plan with a reason.
Stage statuses
| Status | Means |
|---|---|
| Pending | Not yet started |
| In Progress | Being worked on now |
| Completed | Finished |
| Skipped | Not applicable to this vehicle — deliberately not done |
| Reopened | Was completed, and has been sent back for rework |
Skipped stages are shown on the board with a muted mark and are not counted in a vehicle’s stage total. A vehicle with five stages, one of them skipped, shows four.
How the two relate
The job’s status follows what is happening at stage level. A job with a stage in progress is In Progress. A job with every stage complete is Finalized and appears in the action centre as holding a bay until it is handed over.
You do not usually set a job status directly. It follows from starting, pausing, completing and handing over on the board.
Which statuses stop the plan
A vehicle whose job is in any of the waiting statuses is not being planned into a bay — it is with you, but the next move is not yours. These vehicles belong in a holding or parking bay rather than occupying a working one.