Update Your Profile
Your profile is your own account — how you sign in and how the app looks to you.
Who can do this: everyone, for their own profile.
Changing your details
Open the user menu
Choose your profile
Update your name
This is what appears against actions you take — who started work, who closed the day.
Change your password if you need to
Choose your language
Choose light or dark theme
Dark suits a workshop floor; light suits a bright front desk.
Save
Your account versus your technician record
Two different things, and the distinction causes regular confusion:
| What it is | Who edits it | |
|---|---|---|
| Your account | How you sign in — name, password, preferences | You |
| Your technician record | What work reaches you — skills, certifications, availability, rates | A Location Manager or above |
Changing your name on your profile does not change your technician record’s name, and you cannot change your own skills or availability.
Changing your email
Your email is how you sign in and where account notices go. If it needs changing, ask an Account Owner or Org Admin.
Forgotten password
Use the reset link on the sign-in page. A link is sent to your email address.
If you do not receive it, check spam first. If it still does not arrive, the address on your account may not be the one you are checking — ask an owner or admin which address your account uses.
Signing out
From the user menu. If a day is still unclosed and you have permission to close it, BayWise asks whether you want to close it before you go — you can sign out anyway.
Common questions
Can I change my own role? No. Roles are set by Account Owners and Org Admins.
Can I change my own availability? No. That is set on your technician record by a manager.
I work at two workshops that both use BayWise. One account can belong to more than one organisation. You choose which you are working in.
Does the language setting change the whole workshop? No — only what you see. The workshop’s language is a separate setting.
Where do I change my notification preferences? Reminders about closing the day follow the workshop’s settings rather than being per person.