Clock In and Clock Out
Clocking in records that a technician is present. In workshops that require it, it is also what puts them into the day’s plan.
Who can do this: anyone can clock themselves in and out. Clocking somebody else in requires a Workshop Controller or above.
Clocking yourself in
A confirmation appears, and your status changes. The time is recorded.
Clock out the same way at the end of your shift.
Why it matters
Your workshop uses one of two rules:
Require clock-in. Only technicians who have clocked in today are planned. If you have not clocked in, work is not given to you — so clocking in is the first thing to do on arrival.
Do not require clock-in. Technicians are planned on their weekly hours whether or not they clock in. Attendance is still recorded, and still used for cost and efficiency reporting.
Ask your controller which applies. If the board looks empty of your work in the morning, this is the first thing to check.
Clocking somebody in on their behalf
A controller can clock a technician in — for somebody whose hands are full, or who is already under a car.
The record shows who performed the action.
What attendance is used for
| Used for | How |
|---|---|
| Planning | Whether the technician is available today, where clock-in is required |
| Cost | Clocked hours are what labour cost is calculated against |
| Efficiency | Billable time divided by clocked-in time |
| Day close | A day on which somebody clocked on is a day with activity, and needs closing |
If attendance cannot be read, analytics does not estimate it — cost and efficiency are simply not shown, with a note saying why. A missing number is better than an invented one.
Common questions
I forgot to clock in this morning. Clock in now and tell your controller the actual time you arrived. The recorded time is what cost and efficiency are calculated from.
I forgot to clock out last night. Tell your controller. An unclosed clock-in distorts your efficiency for that day.
Can I clock in when the day is frozen? Yes. Clocking on and checking vehicles in are never blocked, even when scheduling is stopped because an earlier day has not been closed.
Does clocking out end my jobs? No. Clocking out records that you have left; it does not complete or pause work. If you are leaving with a job open, pause it or hand it to somebody.
Somebody is absent for the day. Marking them absent is different from them not clocking in, and it is what re-places their work. See When a technician is absent.