Upgrade Your Plan
Upgrading raises your limits and switches on the capabilities the larger plan includes.
Who can do this: Account Owners.
Upgrading
Open Settings → Billing & Plans
Compare the plans
The comparison shows what each tier includes alongside your current usage.
Choose the plan
Complete the details
Everything the new plan includes becomes available on your account — you do not need to re-enter anything you already have.
What to do first after upgrading
Upgrading raises a ceiling; it does not improve your plan on its own. Four things are worth doing in the first week:
Finish describing the shop. If you had been squeezing into three bays, add the rest, and give each one a role, capabilities and a description.
→ Add and manage bays · Write a bay description
Add the technicians you left out. And record skills on everybody who holds them, not just the strongest person.
Expand the catalogue. Services you had merged to stay inside the limit can now be separate, with their own realistic durations.
→ Build your service catalogue
Look at the analytics you could not see before. Bay utilisation and per-service estimation accuracy are the two that usually change how a shop operates.
The single highest-return hour after upgrading is spent on bay descriptions and technician skills, not on exploring the new screens. Everything else in BayWise is downstream of those two.
What becomes available
| On upgrade you gain | Set up with |
|---|---|
| Unlimited bays, technicians, team members, services, templates | The pages above |
| Additional locations | Manage multiple locations |
| AI-assisted features | Configure AI providers |
| Full analytics | Understand analytics |
| Incentive schemes | Create an incentive scheme |
| API access | Discuss with support |
| Single sign-on (Enterprise) | Discuss with support |
Downgrading later
You keep full read access to everything you already have. You simply cannot add beyond the smaller plan’s limits.
Common questions
Do I lose anything by upgrading? No.
Is there a trial of the paid features? Ask support. Availability varies.
Can I change plan mid-month? Yes, from Billing & Plans.
Do I need a new account for a second location? No. Additional locations sit inside your existing organisation on plans that support them.
Who can upgrade? Account Owners. Org Admins have full access except billing.