BayWise Lens
Lens is fixed-ops service audit intelligence for automotive consultants. Bring your notes and the dealership’s documents into a structured workspace, work through the service lifecycle stage by stage, and produce a signed report with every finding sized in real currency — ready to hand to the Dealer Principal.
Whether you run a solo practice or lead a team of advisors, Lens gives you a consistent audit framework, a money-led finding structure, and a 30/60/90-day action plan in a format the dealer can act on immediately.
What you can do
- Open an engagement for any dealership — search your existing roster or create a new record in under two minutes
- Work through the service lifecycle — from online presence and booking through repair execution, check-out, and retention
- Upload documents — drop in DMS exports, call logs, and inspection reports and let Lens extract what matters
- Review AI-synthesized summaries — each stage produces a structured narrative from your notes and uploaded files
- Read every finding sized in money — annual impact, current metric, target, and a recommended 30/60/90-day action plan
- Switch between Working and Principal views — see the full reasoning chain, or switch to the clean summary the Dealer Principal reads
- Sign off and download — one click finalises the report, removes the draft watermark, and makes the PDF available
Built for any consultant type
| Consultant type | How they use it |
|---|---|
| Independent fixed-ops consultant | Run structured engagements with consistent rigor; deliver a credible signed report with every engagement |
| Consulting firm advisor | Work inside a shared workspace; multiple consultants, one dealership roster, no duplicated records |
| OEM dealer-development representative | Audit 20–80 rooftops on a standard framework; build a longitudinal performance baseline |
| MSO / dealer group operator | Run internal audits across a portfolio; compare findings across locations on a common scale |
| Fixed Ops Director | Build internal audit capability with the same structured approach external consultants use |
Start here
| I want to… | Go to |
|---|---|
| Understand what Lens is and why it was built | Why Lens |
| Set up my workspace for the first time | Getting Started — Account Owners |
| Run my first engagement | Getting Started — Consultants |
| Understand the audit Canvas | Concepts: The Canvas |
| Understand how findings are sized in money | Concepts: Findings & Money |
| Start an engagement step by step | How To: Start an Engagement |
| Sign off and export the report | How To: Sign Off & Export |
Why Lens?
Fixed-ops audits have always relied on a consultant’s instinct and a Word document. Lens turns that into a structured, traceable process — consistent rigor from the first stage to the signed baseline. Every finding is sized in the dealership’s own currency. Every action is sequenced across 30, 60, and 90 days.