Configure Clock-In Rules
This setting decides whether attendance affects the plan.
Who can do this: Account Owners and Org Admins only. The setting says so on the screen.
Setting it
Open Settings → Operations → Scheduling Rules
Set Require Clock-In
On — “Technicians must clock in to be scheduled.”
Off — “Technicians are scheduled on their weekly hours.”
Save
Which to choose
| Choose on when | Choose off when |
|---|---|
| Attendance varies day to day | The team is small and stable |
| You have casual or shift staff | Everybody is in every day |
| Absence is common enough to matter | Clocking in would be ceremony |
| You want attendance-accurate cost and efficiency | You track attendance elsewhere |
On is the truer setting. It means the plan is built against who is actually in the building, and a technician who has not arrived is not being given work. The cost is that somebody who forgets to clock in gets no work until they do — which is a training matter, and usually a one-morning lesson.
What changes when you switch it on
For technicians: clocking in becomes the first thing they do. Until they do, they are not in the day’s plan.
For controllers: an empty-looking board first thing usually means people have not clocked in yet, not that there is no work.
For reporting: cost and efficiency are calculated against genuinely clocked hours.
Tell your team before you change it. A board that suddenly has no work on it, unannounced, reads as a fault rather than a setting.
What does not change
Attendance is recorded either way. Clock-in and clock-out are always available, and clocked hours always feed cost and efficiency reporting.
The setting only decides whether attendance gates the plan.
Common questions
Somebody forgot to clock in and has no work. Clock them in — a controller can do it on their behalf — and the plan picks them up.
Can I set this per location? The rule applies to the location you are configuring. Different sites can differ.
Why can only owners and admins change it? Because it changes how the whole shop is planned, and it is the kind of setting that gets switched on a frustrating morning and forgotten about.
Does it apply to future days? No. A technician does not need to be clocked in today to be planned for next Thursday. The rule applies to work being planned for today.
We use a separate time-and-attendance system. Then leave the rule off and keep planning on weekly hours. Recording absences in BayWise still matters — that is what re-places somebody’s work.