Plans & Limits
BayWise Scheduler runs on three plans: Free, Pro and Enterprise. The plan sets how large an operation you can run and which capabilities are switched on.
What the plans include
| Free | Pro | Enterprise | |
|---|---|---|---|
| Bays | 3 | Unlimited | Unlimited |
| Technicians | 8 | Unlimited | Unlimited |
| Team members | 3 | Unlimited | Unlimited |
| Service catalogue items | 10 | Unlimited | Unlimited |
| Custom repair templates | 3 | Unlimited | Unlimited |
| Locations | 1 | 3 | Unlimited |
| AI-assisted features | — | Yes | Yes |
| Advanced analytics and trends | Basic | Full | Full |
| API access | — | Yes | Yes |
| Single sign-on | — | — | Yes |
| Support | Email, 48 hours | Email, 24 hours | Dedicated, with onboarding |
For current pricing and the definitive feature list, see the pricing page or Settings → Billing & Plans in the app. This page describes how the limits behave; the commercial detail is kept current in the app.
What is on every plan
The scheduling itself is not a paid extra. Every plan — including Free — includes:
- Autonomous scheduling of the whole floor
- The board, with the action centre, detail pane and change feed
- Bay roles, capabilities, equipment and descriptions
- Technician skills, certifications and availability
- Multi-stage and multi-day work
- Check-ins, pauses, rework, cancellation and handover
- Day close, carry-over and shop closures
- Vehicle history
A three-bay workshop on the Free plan gets the same engine as a fifty-bay group. What changes with the plan is scale, the AI-assisted conveniences, and depth of reporting.
What counts against a limit
Bay, technician, team member, service and template limits are counted per location. A plan allowing eight technicians allows eight at each location, not eight across the account.
Inactive records still exist but do not consume a limit in the way an active one does — deactivating a technician who has left is the right way to keep their history without paying for a seat they no longer use.
When you reach a limit
BayWise does not fail silently or show a generic error. At the moment you try to add the thing that would exceed the limit — a fourth bay on a Free plan — it tells you which limit you have reached and which plan removes it, without navigating you away from what you were doing.
You can see your usage against every limit at any time in Settings → Billing & Plans.
AI-assisted features
Some conveniences depend on the plan: setting up a bay from a photo, suggesting a technician’s skills from a description, estimating durations, producing a repair analysis, and generating incentive formulas.
These are assistants, not the engine. A workshop on the Free plan still gets a fully planned day; it simply types its bay descriptions rather than having a first draft written for it.
AI features are on or off by plan — there is no partial access.
Downgrading
If you move to a smaller plan, you keep full read access to everything you already have. Jobs, technicians, bays, catalogue entries, history — all of it stays visible.
What changes is that you cannot add new items beyond the new plan’s limits. A workshop that drops from Pro to Free with ten bays keeps all ten bays and their history, and cannot add an eleventh.
Multi-location
Running more than one location requires Pro (up to three) or Enterprise (unlimited).
Beyond the count, multi-location operators get centrally published configuration — service catalogues, repair steps and presets defined once and pushed to every site — so that the same job means the same thing everywhere.