Configure AI Providers
AI-assisted features need a provider connected. This page covers connecting one and what depends on it.
Who can do this: Account Owners and Org Admins. Requires a plan that includes AI-assisted features.
Connecting a provider
Open Settings → AI
Choose a provider and model for each task
Five tasks are configured separately:
| Task | Used for |
|---|---|
| Bay Image Analysis | Suggesting equipment and capabilities from a bay photo |
| Job Scheduling | Scheduling assistance |
| Duration Estimation | Estimating how long work will take |
| Repair Summary | The repair analysis produced after handover |
| Incentive Formula | Writing an incentive formula from a plain-English description |
Enter your API key for the provider
Wait for the check
The key is validated as you enter it. You will see it checking, then either connected or an invalid-format message.
Save
API keys are credentials. Treat them as you would a password: do not share them, and rotate them if somebody who had access leaves. Keys are never included in data exports.
What needs a provider
| Feature | Without a provider |
|---|---|
| Set up a bay from a photo | Add equipment and capabilities manually. Photos still work for identifying the bay |
| Compose a bay description | Write it yourself — and the exclusion, which matters most, is yours either way |
| Suggest technician skills | Tick them manually |
| Voice input for technician details | The transcript is saved to skill notes |
| Duration estimation | Use your catalogue durations, corrected from your own accuracy figures |
| Repair analysis | Not available |
| Incentive formula generation | Write the formula from a template or by hand |
| BayWise Intelligence | Not available |
Scheduling itself does not depend on this. The board, the plan, re-planning, check-ins, day close and every screen a controller uses work identically without a provider connected. What you lose are the assistants, not the engine.
Choosing per task
Configuring each task separately lets you match capability to need — image analysis and written analysis are different jobs. If you have no strong view, set the same provider for all five and revisit later.
Common questions
Do I need my own key? Yes. You bring your own provider account, which means the usage is yours and so is the control of it.
The key says invalid format. Check for whitespace at either end, and that the key is for the provider you selected.
Is our workshop data sent to the provider? Features that need a provider send what that task requires. If your policy prohibits that, leave the features off — everything operational still works.
Can Location Managers configure this? No. Account Owners and Org Admins only.
A feature says AI is not configured. The screen says so plainly and offers the manual path. Nothing is blocked; it is slower.
Does this affect what I pay BayWise? No. Provider usage is billed by the provider.