Getting Started
BayWise Scheduler is used differently by four people in the same workshop. Start with the guide for your role.
| Your role | What you do in BayWise | Guide |
|---|---|---|
| Account Owner | Describe the workshop so it can be planned: bays, technicians, hours, catalogue, team | For Account Owners |
| Workshop Controller | Run today’s floor from the board and resolve the exceptions | For Workshop Controllers |
| Service Advisor | Take vehicles in, set promises, and answer customers from the board | For Service Advisors |
| Technician | Clock in, work your jobs, and say when something is running long | For Technicians |
If you are setting up a new workshop, work through the Account Owner guide first — nothing else can be planned until the floor is described.