Set a Bay to Maintenance
Maintenance mode is the correct tool whenever a bay is temporarily out of commission — whether a lift is being serviced by an external contractor, a spray booth is undergoing its weekly deep clean, or a bay has been cordoned off while you wait for a replacement part to arrive. It signals to the scheduling system that no new jobs should land in that bay, while leaving everything already scheduled exactly where it is.
Maintenance mode is a soft lock — your existing jobs don’t disappear. Use it when you know a bay will be unavailable for a planned period (equipment service, deep clean, renovation). For unexpected downtime during the day, enable it immediately so advisors stop booking into that bay.
When to use maintenance mode
Use maintenance mode for:
- Scheduled equipment servicing — a two-post lift is due for its annual safety inspection and will be out of action for the afternoon.
- Bay cleaning or preparation — a detailing booth needs a full clean between customers and cannot be entered for an hour.
- Minor renovation or repairs — a bay floor is being repainted or the lighting is being replaced over a few days.
- Temporary decommission — you’re short-staffed and want to formally remove a bay from the available pool for the day without deleting it.
Do not use maintenance mode as a permanent solution. If a bay is permanently decommissioned, remove or archive it through Settings → Bays instead.
How to set a bay to maintenance
Open Bay Settings
Navigate to Settings → Bays. You will see a list of all bays configured for the current location — for example, Bay 1 (Two-Post Lift), Bay 2 (Four-Post Lift), Tire Bay, and Spray Booth.
Find the bay
Locate the bay you want to put into maintenance. If you have many bays, use the search or scroll to find it. Each row shows the bay name, type, and current status.
Enable the maintenance toggle
Click the maintenance toggle on the bay’s row (or open the bay detail and toggle it there). The toggle will switch to the active position and the bay’s status will update to Maintenance.
Confirm the change
A confirmation prompt appears: “Set Bay 2 (Four-Post Lift) to maintenance? No new jobs can be assigned to this bay until you bring it back online.” Click Confirm.
The bay now appears on the calendar grid with a visual indicator (a striped or greyed-out overlay, depending on your display theme) showing that it is unavailable.
What happens while maintenance mode is active
- The bay remains visible on the calendar grid so everyone can see it is present but offline.
- No new jobs can be booked, dragged, or auto-assigned into the bay. The scheduler and AI suggestions will skip it.
- Existing jobs in that bay are not moved automatically. They remain scheduled in that slot. You must manually reassign them to another bay if the work cannot proceed.
- Team members who look at the board will see the bay is in maintenance — advisors booking new jobs will not be offered that bay as an option.
How to reassign existing jobs before maintenance begins
If the bay has jobs scheduled during the maintenance window, open each job, navigate to the Bay field, and select a different available bay. Save the change. Repeat for each affected job. You can also use the calendar drag-and-drop to move a job to a different bay lane if you prefer a visual approach.
How to bring a bay back online
Open Bay Settings
Navigate to Settings → Bays.
Locate the bay
Find the bay currently in maintenance mode. It will be marked with a maintenance indicator.
Disable the maintenance toggle
Click the toggle to switch it off. The status returns to Active and the bay immediately becomes available for scheduling again.
There is no cooldown period. The bay is schedulable the moment you toggle it back.
Common questions
Can I schedule a bay to enter maintenance at a future time? Not currently. Maintenance mode is a manual toggle — you enable it when the maintenance period begins and disable it when the bay is back. If you need to plan ahead, create a calendar reminder to set the toggle at the right time, or add a note in the job notes for that period.
What if I forgot to put the bay into maintenance and a job was already booked? Enable maintenance mode immediately. The job already booked will stay scheduled but no further bookings will land in that bay. Reassign the existing job if needed.
Does maintenance mode affect historical reports? No. Jobs completed before maintenance was enabled are recorded as normal. Maintenance mode only affects the scheduling of new and future jobs from the moment it is toggled on.
Can only managers enable maintenance mode? By default, maintenance mode can be toggled by any user with settings access (Location Managers and above). Members and Read Only users cannot toggle it. Check your role configuration under Settings → Team if you cannot see the toggle.
Does putting a bay into maintenance cost me a bay slot on my plan? Yes — the bay still counts toward your plan’s bay limit while in maintenance mode. Maintenance mode does not deactivate the bay from a billing perspective; it only prevents scheduling.
I have a bay that’s been in maintenance for six months. Should I delete it? If a bay is permanently decommissioned and will not return to service, archiving or deleting it is cleaner than leaving it in maintenance mode indefinitely. Deleting a bay does not affect historical job records that were assigned to it.