The Job
A job in BayWise Scheduler represents a single vehicle visit. It captures the work to be done, the customer and vehicle details, the resources assigned to do the work, and the progress of that work through the workshop.
Everything that happens on the workshop floor — bay assignments, technician allocations, step tracking, day close — is organised around jobs.
What a job contains
| Field | What it stores |
|---|---|
| Vehicle | Make, model, year, fuel type, registration/VIN |
| Customer | Name, contact details |
| Service | What is being done (from your catalog) |
| Date & time | Scheduled start and promised completion |
| Bay | Which bay the job is assigned to |
| Technician | Who is doing the work (or which technician is assigned to each step for multi-step jobs) |
| Status | Where the job is in its lifecycle right now |
| Steps | For multi-step jobs: the ordered sequence of work phases |
Job phases
Every job moves through four phases. The phase tells you at a glance where in the workflow the job sits.
| Phase | What it means |
|---|---|
| Planning | The job has been created but is not yet in production. Scheduling and resource assignment happens here. |
| Production | Active work is underway. The vehicle is in the workshop, a technician is working on it. |
| Quality | Production work is complete. The vehicle is being inspected, tested, or finished. |
| Completion | Work is done. The vehicle is awaiting invoicing, delivery, or has been collected. |
Job statuses
Within each phase, a job has a specific status that shows exactly where it is. See the full Job Statuses reference for detailed definitions.
Planning phase statuses:
- Waiting Decision
- Waiting Approval
- Waiting Parts
- Waiting Sublets
- Ready for Service
Production phase statuses:
- In Progress
- Paused
- Finalized
Quality phase statuses:
- Inspection
- Washing
- Road Test
Completion phase statuses:
- Waiting Invoicing
- Waiting Delivery
- Delivered
A job status cannot jump backwards. A job that is “In Progress” cannot return to “Waiting Parts” without a manual status override.
The job lifecycle
A typical job follows this path:
- Created — a team member creates the job with vehicle and service details (Waiting Decision)
- Planned — bay and technician assigned, approvals obtained, parts and sublets confirmed (Waiting Approval / Waiting Parts / Waiting Sublets / Ready for Service)
- In Progress — technician starts work on the job
- Finalized — all production work is complete
- Quality phase — inspection, wash, or road test as required
- Invoicing and delivery — invoice raised, customer notified
- Delivered — vehicle handed back to the customer
Not all jobs follow this exact path. A simple oil change on a walk-in may go directly from creation to in-progress in minutes. A full collision repair may spend days in the Planning phase while parts are ordered.
Multi-step jobs
For complex repairs, a job can contain multiple steps — each with its own bay, technician, and completion requirement. A collision repair, for example, might have 8–10 steps across different bays and skill sets.
Multi-step jobs have their own phase gating: each step must be properly completed before the next one can start.
→ See Multi-Step Jobs for a full explanation.