Read the Analytics Overview
The Overview section is the starting point in BayWise Analytics. It condenses operational activity into two key displays — a daily completions trend and a financial summary — and presents them alongside the summary row metrics so you can read performance at a glance.
Use the Overview for end-of-day reviews, morning briefings with your workshop controller, or weekly pattern analysis. It is designed to be the first thing you look at when asking: “How did the workshop perform?”
Analytics are a lagging indicator — they tell you what happened, not what is happening. Use the dashboard’s live job board and calendar during the working day. Use Analytics at the end of the day or the start of the next morning for performance review.
How to open the Overview
Click the Analytics tab
From the main navigation, click Analytics.
The Analytics landing page shows the six analytical sections: Overview, Bays, Techs, Efficiency, Delays, and Services.
Select Overview
Click the Overview section.
The Overview opens, defaulting to today’s date. The summary row and main displays are shown with a period selector above them.
The summary row
At the top of the Overview (and every other analytics section), the summary row displays aggregate metrics for the selected period:
| Metric | What it shows |
|---|---|
| Total Jobs | All jobs that existed during the period (any status) |
| Completed Jobs | Jobs that reached Delivered status |
| Total Revenue | Sum of billed revenue for completed jobs |
| Total Cost | Labour and parts cost for completed jobs |
| Gross Profit | Revenue minus cost |
| Average Cycle Time | Mean time from job start to delivery |
These numbers provide the headline context for everything else on the page.
Daily completions trend
The sparkline chart shows the number of jobs completed per day across the selected period. Each point represents one day.
How to read it:
- A steady line with consistent volume indicates predictable throughput — the workshop is operating at a stable pace.
- Dips on specific days may correlate with low staffing, equipment downtime, or scheduling gaps. Cross-reference with the Techs and Bays sections to investigate.
- Spikes may indicate catch-up days after carry-overs, or days when shorter jobs were prioritised to clear the queue.
- Compare the shape of this week’s trend to last week’s using the period selector to spot recurring patterns.
Financial summary
The financial summary card displays four figures for the selected period:
Revenue
What it measures: Total billed revenue from all completed jobs.
How to read it: Compare to the same period in a previous window (last week, last month). Revenue trends are most meaningful when compared weekday-to-weekday rather than day-over-day, because job volumes vary by day of the week.
Cost
What it measures: Total labour and parts cost for all completed jobs.
How to read it: Rising costs without a proportional rise in revenue may indicate efficiency issues — jobs taking longer than estimated, or higher-cost parts being used. Check the Efficiency section for estimation accuracy.
Gross Profit
What it measures: Revenue minus Cost.
How to read it: This is the bottom-line operational figure. If gross profit is declining while revenue is stable, costs are creeping up. If both revenue and profit are rising, the workshop is scaling effectively.
Average Cycle Time
What it measures: The mean elapsed time from when the first step of a job begins to when the final step is delivered, across all completed jobs.
How to read it: A rising cycle time with stable job complexity suggests workflow bottlenecks — jobs are taking longer to move through the workshop. Check the Delays section for promise adherence and overdue steps.
Change the period
Open the period selector
At the top of the Overview, click the current period label to open the period picker.
Select a period
Choose from the available options:
- DAY — single day view
- WEEK — rolling seven-day window
- MONTH — rolling thirty-day window or calendar month
- CUSTOM — pick any start and end date
Data updates automatically
The summary row, sparkline, and financial summary refresh immediately.
For detailed guidance on period filtering, see Filter Analytics by Period.
Using the Overview in your review routine
The Overview works best as part of a consistent review routine rather than an occasional check.
Workshop controller review (5 minutes, end of each day)
- Open the Overview for today.
- Check completed jobs and revenue — did the workshop hit its daily targets?
- Check gross profit — is the margin healthy or are costs outpacing revenue?
- Glance at the completions trend — is today consistent with the week’s pattern?
Morning briefing prep (5 minutes, start of next day)
- Open the Overview for yesterday.
- Note completed jobs versus the day’s total — how many carried over?
- Check average cycle time — if it spiked, investigate which jobs took longer than expected.
Weekly review (15 minutes, Friday afternoon or Monday morning)
- Set the period to WEEK.
- Review the completions trend for the full week — identify any outlier days.
- Compare total revenue and gross profit to the previous week.
- If profit declined, drill into the Efficiency and Delays sections for root causes.
Sample reading: Tanaka Auto Service, Osaka
To illustrate how to interpret the Overview in practice, consider a typical Thursday at Tanaka Auto Service in Osaka. The workshop has eight bays and six technicians on shift.
| Metric | Value | Reading |
|---|---|---|
| Completed Jobs | 13 | Normal Thursday volume. Compare to last Thursday (15) — slightly down, worth checking for carry-overs |
| Total Revenue | JPY 845,000 | In line with weekly average |
| Gross Profit | JPY 412,000 | Margin at 49% — healthy for this location |
| Average Cycle Time | 3.2 hours | Slightly above the 2.8 hour monthly average — check if a complex job skewed the number |
The completions sparkline shows a dip on Wednesday (8 jobs) followed by recovery on Thursday (13 jobs). The workshop manager would investigate Wednesday’s low throughput — possible causes include carry-overs from Tuesday or staffing gaps.